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Return Policy

Items purchased using the Buy Online, Pick up in Store feature from Dirt Road Rustics are subject to the same Return Policy as any other item purchased from Dirt Road Rustics. 

Purchases from our inventory may be returned/exchanged with receipt within 30 days of purchase. Item(s) must be unused and in the same condition it was purchased in. Credit will be issued in the original method of payment. If no receipt is available, store credit will be issued in the amount of lowest selling price within the last 30 days.

Special orders are non-refundable and cannot be returned or exchanged. Should you find a manufacturer defect upon delivery, please notify us within 7 days by phone at 979-704-6393 or email at [email protected] and we will be happy to assist you.
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